Shipping & Returns
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Order cancellation is a time-sensitive action and is not always possible once an order has been placed. Please reach out to our Customer Care team as soon as possible. If cancellation is not possible at time of contact, our Customer Care Team can help facilitate a return upon delivery (excluding final sale items, please refer to the returns tab for full list).
Our goal at Mira Wholesale Baby Formula Store is to ensure that you are totally satisfied with your shopping experience. We accept returns of unopened products up to 60 days after the date of purchase. Opened or used products or items marked as non-refundable/Final sale are not within our return guidelines. We are currently unable to accept returns from US locations.
Please contact our Customer Care team to initiate your return. Where a return is possible, a prepaid shipping label will be provided to you, to facilitate return of the item(s) to Mira Wholesale.
We cannot accept any returns from products in the following categories:
- All PPE Face Masks (re-usable and disposable)
- All Food & Snacks (incl. pantry items, beverages, candy)
- Baby Food
- Over-The-Counter Medications
- All Diapers (Disposable & Cloth)
- All Strollers
- Infant Formula
- Nutritional Drinks
- Breast Pumps
- Personal Massagers and Vibrators
- Condoms & Contraceptive products
- Nursing Clothes
- Re-usable feminine pads
- Smash + Tess apparel
- All Car Seats & Boosters
- Baby Gates
- High Chairs
- Salt Lamps
- Toilet Risers
- Mattresses
- Snuggle Me products
- Lulla Doll
- ALL Furniture (includes all cribs, rockers, gliders, bassinets)
- Bedding Accessories
- Temperature-controlled products
- Compression Stockings
- Support & Braces
- Ostomy Products
- Clearance Items
- Items which have been removed from their original packaging, assembled or modified
- Any items marked as non-returnable on the product page.
*Please note that we are not the manufacturers of the products we sell. If you have a performance and/or warranty issue, or a general complaint with a product, please contact the manufacturer at the number on the packaging.